About Us

Mission Statement

Credit Control Corporation provides superior collection services for clients, professional communications with consumers, and an energized working environment for employees.

Our expanded scope of business spans the country yet personal service remains the cornerstone of our business approach. CCC’s results-oriented philosophies are supported by experienced, highly trained staff and the latest technological advances in hardware and software. CCC is recognized as a premier outsourcing provider in the area of medical accounts receivable management.

Personal service is the cornerstone of our business. With over 60 years of experience, Credit Control Corporation (CCC) is the partner of choice specializing in healthcare, utility, and commercial collections. Separating us from the competition, our 100% employee-owned company is dedicated to achieving the highest possible financial returns while also making debt collection a more human experience.

The main motivation for this ownership is an employee stock ownership plan (ESOP). An ESOP is a type of retirement plan that invests primarily in company stock and holds its assets in a trust, in accounts earmarked for employees. Among other advantages, the ESOP makes each employee a stakeholder in the success of the organization.

Today, as in the past, CCC consistently ranks among the top competitors when recovery results and service excellence are compared. We endeavor to consistently represent the best interests of our clients and to remain ever-aware that they have entrusted their receivables, customers/patients and reputations to CCC. All our communications are conducted in a respectful and dignified manner. We provide the best possible financial returns and customer service at competitive rates/fees. We further pledge to remain compliant with FDCPA, FCRA, HIPAA, PCI, FTC, UDAAP, and GLBA regulations pertaining to debt collection operations and, to educate/train and monitor our employees accordingly.Our success is evidenced by the hundreds of healthcare clients who have made CCC the vendor of choice for their business needs.

To provide even more assurance, an independent firm conducts an annual SOC audit to attest that CCC’s internal controls are suitably designed and operating effectively. With these safeguards and a $5M cyber-liability insurance policy, our clients can take comfort that customers’ protected information (PHI) is safe on our network.

CCC is an avid supporter of various professional organizations including those in the healthcare industry. Trade Associations include:

  • The Association of Credit and Collection Professionals (ACA International)
  • Virginia Collectors Association (VCA)
  • Healthcare Financial Management Association (HFMA)
  • American Association of Healthcare Administrative Management (AAHAM)
  • Medical Group Management Association (MGMA)
  • The National Center for Employee Ownership (NCEO).